Now Hiring - Insurance Customer Service in Depew, NY

Job Description

Our office is expanding and we are looking to hire the right individual to join our outstanding customer service team. We are currently seeking to fulfill a full-time position for Commercial Insurance Account Manager. Our Account Manager will be responsible for providing exceptional customer service to our current clients and new prospects, processing policy change requests, maintain knowledge of our products, and answer any questions our clients may have.

Insurance industry or office experience and knowledge is not required but would be a greater benefit relating to customers in the beginning for this position.

Salary Range: $45000.00 - $70000.00 per year

• Base Salary Based on Experience
• Bonus Opportunities
• Licensing Assistance provided for the qualified individual
• Full-time
• Paid Time Off (PTO)
• Work-Life Balance
• Evenings Off
• Weekends Off
• Holidays Off
• Paid Holidays
• 401k Plan
• Career Growth Opportunities
• Professional Development
• Advancement Opportunities
• Continuing Education Opportunities
• Ongoing Training Seminars
• Hands-On Training
• Professional Work Environment
• Team Building Activities
• Retirement Benefits
• Paid Sick Leave
• Family Leave
• Health Insurance
• Life Insurance
• Dental Insurance
• Disability Insurance
• Supplemental Insurance

• Generate insurance quotes and Process customer policy change requests.
• Take premium payments from customers.
• Treat each customer contact as a cross and up-sell opportunity including financial products.
• Foster strong relationships with our customers to maintain a high level of client retention and product loyalty.
• Assess and identify the wants and needs of your customer(s) over the phone
• Develop insurance quotes, makes sales presentations, and closes sales.

• A Property & Casualty license is preferred but will train a qualified individual.
• 2-3 years of Commercial Insurance account manager experience preferred
• Agency management System and Microsoft Suite
• Possess an upbeat, positive, and enthusiastic attitude.
• Professional Office etiquette and Excellent Communication/interpersonal skills
• Proficiency to multi-task, follow-thru, and follow up.

McMahon Agency, Inc., located in Depew, is a well-established agency and has been in business since 1926. We pride ourselves on taking care of our clients by providing a vast array of insurance products and excellent customer service. We are looking for a dedicated and knowledgeable Personal insurance account manager who is ready to hit the ground running and join our team.

Contact us if you are ready to make a change in your life and are looking to join a company that cares about both our clients and you